American InterContinental University Zappos Organizational Culture Essay

American InterContinental University Zappos Organizational Culture Essay




Analysis of Organizational Culture

This week, you have been considering the OD consultant’s role in understanding and respecting the culture of an organization. Now, consider what specific actions you may take to best understand an organization prior to your arrival. Websites such as,, Indeed Company Pages, and are tools you may choose to use to gain valuable insight into employee perceptions of their company culture. How will information like this aid you as a consultant?

For this Assignment you will select and analyze a company’s culture in order to identify the elements that make that company a great place to work.

To prepare:

Research one of the following companies and consider the company’s current organizational culture and diversity policies.

  • Boston Consulting Group
  • Costco
  • Southwest Airlines
  • St. Jude Children’s Hospital
  • Warby Parker
  • Zappos


Submit a 2- to 3-page paper written in APA format and style in which you analyze the organizational culture of the company you selected. Describe what it is about this company that makes it a “Best Place to Work.” What cultural benchmarks, models, theories, and/or systems can you identify? Include a rationale as to why these elements help define a “Best Place to Work.” Make sure to support your rationale with references to recent (within the last 5 years) peer-reviewed, scholarly sources and this week’s Learning Resources.

Required Readings


Bartlett, D., & Francis-Smythe, J. (2016). Bridging the divide in work and organizational psychology: Evidence from practice. European Journal of Work and Organizational Psychology, 25(5), 615–630.

Panmore Institute. (n.d.). Company analysis: Business potential & performance. Retrieved from
Note: You can also use this website to research company culture.


Ones, D. S., Anderson, N., Sinangil, H. K., & Viswesvaran, C. (2018). The SAGE Handbook of Industrial, Work and Organizational Psychology. London, England: SAGE.


Consulting Simulation Overview and Preparation (PDF): Access this resource from the Week 1 Learning Resources or the Resource List.